| Code |
Description |
Causes |
| C0060 |
Main PWB type mismatch error |
Poor contact in the connector terminals. |
| C0100 |
Backup memory read/write problem |
Defective main PWB. |
| • Read and write data does not match. |
| C0110 |
Backup memory data problem (main PWB) |
Problem with the backup memory data. |
| • Data in the specified area of the backup memory does not match the specified values. |
Defective main PWB. |
| C0130 |
Backup memory (EEPROM) device problem |
Defective main PWB. |
| • Reading from or writing to EEPROM cannot be performed. |
Device damage of EEPROM. |
| C0140 |
Backup memory (EEPROM) data problem |
Data damage of EEPROM. |
| • Reading data from EEPROM is abnormal. |
| C0150 |
Backup memory device problem (Engine PWB) |
Data damage of EEPROM. |
| • An error occurs in backup data read or write for the engine PWB. |
| C0160 |
Backup memory data problem (Engine PWB) |
Problem with the backup memory data. |
| • Data for backup data check is changed at the check after startup. |
Defective engine PWB. |
| C0170 |
Copy counts problem |
Data damage of EEPROM. |
| • A checksum error is detected in the main and engine backup memories for the copy counters. |
Defective main PWB. |
| |
Defective engine PWB. |
| C0180 |
Machine number mismatch error |
Data damage of EEPROM. |
| • Machine number of main PWB and engine PWB does not match. |
| C0210 |
CPU communication problem |
Defective main PWB. |
| • Synchronization cannot be taken between the main CPU and engine CPU. |
Poor contact in the connector terminals. |
| |
Defective engine PWB. |
| C0220 |
CPU communication problem |
Defective main PWB. |
| • Synchronization cannot be taken between the main CPU and scanner CPU. |
Poor contact in the connector terminals. |
| |
Defective scanner PWB. |
| C0240 |
Printer board* communication problem |
Poor contact in the connector terminals. |
| • The printer board does not respond 120 seconds after the power is turned on. |
DIMM installed incorrectly. |
| |
Defective main PWB or printer board. |
| |
|
|
| C0250 |
Network scanner board* communication problem |
Poor contact in the connector terminals. |
| • The response to the alive command to the network scanner transmitted once to 30 s does not come on the contrary three consecutive times or more. |
Defective main PWB or network scanner board. |
| • The response to the communication command transmitted to the network scanner does not return 75 s or more. |
|
| C0330 |
Relay board communication problem |
Poor contact in the connector terminals. |
| C0410 |
DP communication problem |
Poor contact in the connector terminals. |
| • There is no reply after 5 retries at communication or a communication error occurs. |
Defective DP main PWB. |
| C0420 |
Side feeder* communication error |
Poor contact in the connector terminals. |
| • A communication error from side feeder is detected 10 times in succession. |
Defective engine PWB. |
| |
Defective side feeder main PWB. |
| C0440 |
Document finisher communication problem |
Poor contact in the connector terminals. |
| • A communication error from document finisher is detected 10 times in succession. |
Defective engine PWB. |
| |
Defective finisher main PWB. |
| C0460 |
Duplex unit communication problem |
Poor contact in the connector terminals. |
| • A communication error from duplex section is detected 10 times in succession. |
Defective engine PWB. |
| |
Defective duplex PWB. |
| C0500 |
Paper feed unit communication error (cassette 1 and 2) |
Poor contact in the connector terminals. |
| • A communication error is detected 10 times in succession. |
Defective engine PWB. |
| C0510 |
Paper feed unit communication error (cassette 3 and 4) |
Poor contact in the connector terminals. |
| • A communication error is detected 10 times in succession. |
Defective engine PWB. |
| C0610 |
Bitmap problem |
Defective main PWB. |
| • The DIMM on the scanner main PWB does not operate correctly. |
| C0630 |
DMA problem |
Defective main PWB. |
| • DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time. |
| C0640 |
Hard disk problem |
Poor contact in the connector terminals. |
| • The hard disk cannot be accessed. |
Defective hard disk. |
| |
Defective main PWB. |
| |
Defective cable. |
| C0700 |
Side feeder EEPROM error |
Defective side feeder main PWB. |
| • An error occurs in EEPROM (U4) data read or write for the side feeder main PWB. |
| |
|
|
| C0750 |
Document finisher* EEPROM error |
Defective optional document finisher. |
| • A backup memory error is received in serial communication data from the finisher. |
| C0760 |
Punch unit EEPROM error |
Defective punch PWB. |
| • An error occurs in EEPROM data read or write for the punch PWB. |
| C0770 |
Centerfold unit* EEPROM error |
Defective centerfold unit main PWB. |
| • An error occurs in EEPROM data read or write for the centerfold unit main PWB. |
| C0800 |
Image processing problem |
Defective main PWB. |
| • JAM05 is detected twice. |
| C0960 |
Developing unit EEPROM error |
Poor contact in the connector terminals. |
| • An error occurs in EEPROM data read or write for the developing unit. |
Defective engine PWB. |
| |
Defective developing unit. |
| C0970 |
Cleaning unit EEPROM error |
Poor contact in the connector terminals. |
| • An error occurs in EEPROM data read or write for the cleaning unit. |
Defective engine PWB. |
| |
Defective cleaning unit. |
| C1010 |
Lift motor 1 error |
Broken gears or couplings of lift motor 1. |
| • When cassette 1 is inserted, lift limit switch 1 does not turn on within 33 s of lift motor 1 turning on. This error is detected four times successively. |
Defective lift motor 1. |
| • During copying, lift limit switch 1 does not turn on within 1 s of lift motor 1 turning on. This error is detected four times successively. |
Poor contact of lift motor 1 connector terminals. |
| |
Defective lift limit switch 1. |
| |
Poor contact of lift limit switch 1 connector terminals. |
| |
Defective deck PWB. |
| C1020 |
Lift motor 2 error |
Broken gears or couplings of lift motor 2. |
| • When cassette 2 is inserted, lift limit switch 2 does not turn on within 33 s of lift motor 2 turning on. This error is detected four times successively. |
Defective lift motor 2. |
| • During copying, lift limit switch 2 does not turn on within 1 s of lift motor 2 turning on. This error is detected four times successively. |
Poor contact of lift motor 2 connector terminals. |
| |
Defective lift limit switch 2. |
| |
Poor contact of lift limit switch 2 connector terminals. |
| |
Defective deck PWB. |
| C1030 |
Lift motor 3 error |
Broken gears or couplings of lift motor 3. |
| • When cassette 3 is inserted, lift limit switch 3 does not turn on within 33 s of lift motor 3 turning on. This error is detected four times successively. |
Defective lift motor 3. |
| • During copying, lift limit switch 3 does not turn on within 1 s of lift motor 3 turning on. This error is detected four times successively. |
Poor contact of lift motor 3 connector terminals. |
| |
Defective lift limit switch 3. |
| |
Poor contact of lift limit switch 3 connector terminals. |
| |
Defective casette PWB. |
| C1040 |
Lift motor 4 error |
Broken gears or couplings of lift motor 4. |
| • When cassette 4 is inserted, lift limit switch 4 does not turn on within 33 s of lift motor 4 turning on. This error is detected four times successively. |
Defective lift motor 4. |
| • During copying, lift limit switch 4 does not turn on within 1 s of lift motor 4 turning on. This error is detected four times successively. |
Poor contact of lift motor 4 connector terminals. |
| |
Defective lift limit switch 4. |
| |
Poor contact of lift limit switch 4 connector terminals. |
| |
Defective casette PWB. |
| C1140 |
Side feeder lift motor going up error (optional side feeder) |
Poor contact of upper limit detection switch connector terminals. |
| • Upper limit detection switch does not turn off within 15 s of the side feeder lift motor starting (within 200 ms during paper feeding). This error is detected four times successively. |
Defective side feeder main PWB. |
| |
Defective side feeder lift motor. |
| C1150 |
Side feeder lift motor going down error (optional side feeder) |
Poor contact of lower limit detection switch connector terminals. |
| • Lower limit detection switch does not turn off within 15 s of the side feeder lift motor starting (within 200 ms during paper feeding). This error is detected four times successively. |
Defective side feeder main PWB. |
| |
Defective side feeder lift motor. |
| |
|
|
| C1200 |
Duplex side registration motor error |
Defective duplex side registration home position sensor. |
| • The duplex side registration home position sensor does not detect the home position of the side registration guide. |
Defective duplex side registration motor. |
| |
Defective duplex PWB. |
| C2100 |
Developing motor error |
Poor contact in the developing motor connector terminals. |
| • LOCK signal remains high for 1 s, 1 s after the developing motor has turned on. |
Defective developing motor rotation control circuit. |
| |
Defective drive transmission system. |
| |
Defective duplex PWB. |
| C2200 |
Drive motor error |
Poor contact in the drive motor connector terminals. |
| • LOCK signal remains high for 1 s, 1 s after the drive motor has turned on. |
Defective drive motor rotation control circuit. |
| |
Defective drive transmission system. |
| |
Defective deck PWB or engine PWB. |
| C2250 |
Cleaning motor error |
Poor contact in the drive motor connector terminals. |
| • LOCK signal remains high for 1 s, 200 ms after the cleaning motor has turned on. |
Defective cleaning motor rotation control circuit. |
| |
Defective drive transmission system. |
| |
Defective engine PWB. |
| C2300 |
Fuser motor error |
Poor contact in the fuser motor connector terminals. |
| • LOCK signal remains high for 1 s, 1 s after the fuser motor has turned on. |
Defective fuser motor rotation control circuit. |
| |
Defective drive transmission system. |
| |
Defective duplex PWB or engine PWB. |
| C2550 |
Transfer motor error |
Poor contact in the transfer motor connector terminals. |
| • LOCK signal remains high for 1 s, 1 s after the transfer motor has turned on. |
Defective transfer motor rotation control circuit. |
| |
Defective drive transmission system. |
| |
Defective cassette PWB or engine PWB. |
| C2640 |
Side feeder drive motor error |
Overloaded side feeder drive motor |
| Defective side feeder drive motor. |
| Defective side feeder main PWB. |
| C2720 |
PTC cleaning motor error |
Poor contact in the drive motor connector terminals. |
| • LOCK signal remains high for 1 s, 200 ms after the PTC cleaning motor has turned on. |
Defective PTC cleaning motor rotation control circuit. |
| |
Defective drive transmission system. |
| |
Defective engine PWB. |
| C3100 |
Scanner carriage problem |
Defective scanner PWB. |
| • The home position is not correct when the power is turned on or at the start of copying using the MP tray. |
Defective scanner home position switch. |
| |
Defective scanner motor. |
| |
Poor contact in the connector terminals. |
| |
Defective mirror flame, exposure lamp or scanner wire. |
| C3200 |
Exposure lamp problem |
Defective scanner PWB. |
| • Check the CCD input value for the lighting status of the exposure lamp 500 ms after the exposure lamp is lit and the carriage is moved to the shading position. If the exposure lamp does not light, a further 100 ms later, check the CCD input. The exposure lamp does not light after 50 retries. |
Defective exposure lamp or inverter PWB. |
| |
Incorrect shading position. |
| |
Poor contact of the connector terminals. |
| |
Defective CCD PWB. |
| C3210 |
CIS lamp problem |
Defective DP main PWB. |
| • After the reading starting, when input value at the time of CIS illumination does not exceed the threshold value between 5 s. |
Poor contact in the connector terminals. |
| |
Defective CIS. |
| |
Defective DP inverter PWB. |
| C3300 |
Optical system (AGC) problem |
Insufficient exposure lamp luminosity. |
| • After AGC, correct input is not obtained at CCD. |
Defective scanner PWB. |
| |
Incorrect shading position. |
| |
CCD PWB output problem. |
| |
Poor contact of the connector terminals. |
| C3310 |
CIS (AGC) problem |
Defective DP main PWB. |
| • After AGC, correct input is not obtained at CIS. |
CIS output problem. |
| |
Defective DP inverter PWB. |
| C3500 |
Communication error between scanner and SHD |
Defective SHD PWB. |
| • An error code is detected. |
Poor contact in the connector terminals. |
| |
Defective scanner PWB. |
| C3900 |
Backup memory read/write error (scanner PWB) |
Defective back up RAM or scanner PWB. |
| • Read and write data does not match. |
| C3910 |
Backup memory read/write error (scanner PWB) |
Problem with the backup memory data. |
| • Data in the specified area of the backup memory does not match the specified values. |
Defective scanner PWB. |
| C4000 |
Polygon motor synchronization problem |
Poor contact in the polygon motor connector terminals. |
| • The revolution does not reach the stable speed within 20 s of the START signal. |
Defective polygon motor. |
| |
Defective engine PWB. |
| C4010 |
Polygon motor steady-state problem |
Poor contact in the polygon motor connector terminals. |
| • The polygon motor rotation is not stable for 5 s after the polygon motor rotation has been stabilized. |
Defective polygon motor. |
| |
Defective engine PWB. |
| C4100 |
BD initialization (A) problem |
Defective laser scanner unit. |
| • When power is turned on, only laser A is output and ASIC of main PWB detects a BD error for 2000 ms. |
Defective main PWB. |
| |
Poor contact in connector terminals. |
| C4110 |
BD initialization (B) problem |
Defective laser scanner unit. |
| • When power is turned on, only laser B is output and ASIC of main PWB detects a BD error for 2000 ms. |
Defective main PWB. |
| |
Poor contact in connector terminals. |
| C4120 |
BD initialization (C) problem |
Defective laser scanner unit. |
| • When power is turned on, only laser C is output and ASIC of main PWB detects a BD error for 2000 ms. |
Defective main PWB. |
| |
Poor contact in connector terminals. |
| C4200 |
BD steady-state problem |
Defective laser diode. |
| • ASIC of the main PWB detects a BD error A for 4000 ms after the polygon motor rotation has been stabilized. |
Defective polygon motor. |
| |
Defective main PWB. |
| |
Poor contact in connector terminals. |
| C5100 |
Main high-voltage error |
Defective high voltage PWB. |
| • While the main high-voltage output remote signal is on, an alarm signal is detected continuously for 400 ms. |
Leak of main high-voltage. |
| |
Poor contact in connector terminals. |
| C5500 |
Drum surface potential sensor problem 1 |
Poor contact in the drum surface potential sensor connector terminals. |
| • The sensor output is 0.5 V or less when MC REM signal is turned on. |
Defective drum surface potential sensor. |
| |
Defective high voltage PWB. |
| |
Defective engine PWB. |
| |
|
|
| C5510 |
Drum surface potential sensor problem 2 |
Defective drum surface potential sensor. |
| • The sensor output is 4.5 V or more when the MC REM signal is turned on. |
Defective high voltage PWB. |
| |
Poor contact in the drum surface potential sensor. |
| C5600 |
Drum surface potential problem 1 |
Deteriorated main charger. |
| • The sensor output is 4.5 V or more. |
Grid or main charger shield is dirty. |
| • Potential adjustment in 30 times could not raise the potential sensor value to the predetermined. |
Defective drum surface potential sensor. |
| |
Defective high voltage PWB. |
| |
Defective engine PWB. |
| C5610 |
Drum surface potential problem 2 |
Defective drum surface potential sensor. |
| • The sensor output is 0.5 V or less. |
Defective high voltage PWB. |
| • Potential adjustment in 30 times could not lower the potential sensor value to the predetermined. |
Defective drum. |
| |
Defective engine PWB. |
| C6000 |
Fuser heater lamp break |
Installation defectiveness on fuser thermistor M and S. |
| • The fuser temperature does not increase for 40 s after the fuser heaters have been turned on for warming up. |
Defective fuser thermostat 1 or 2. |
| • The fuser temperature remains below 50C/122F for 10 s continuously after the fuser heaters have been turned on during stabilization. |
Installation defectiveness on fuser heater L, M or S. |
| |
Broken fuser heater L, M and S wire. |
| |
Defective engine PWB |
| |
Defective AC power source PWB. |
| C6020 |
Fuser thermistor high-temperature detection error |
Installation defectiveness on fuser thermistor M and S. |
| • The fuser temperature exceeds 235C/455 F for 10 s. |
Defective fuser thermistor M and S. |
| |
Defective engine PWB. |
| C6030 |
Fuser thermistor break error |
Defective engine PWB. |
| • The fuser temperature remains at lower then 0C/32F for 30 s continuously when the fuser heater is on. |
Defective AC power source PWB. |
| |
Installation defectiveness on fuser thermistor M and S. |
| C6050 |
Fuser thermistor abnormal temperature detection • During copying, the temperature at the heat roller lower than 120C/248F is detected continuously for 5 s. |
Installation defectiveness on fuser thermistor M and S. |
| Operation on fuser thermostat 1 or 2. |
| Installation defectiveness on fuser heater L, M or S. |
| Broken fuser heater L, M and S wire. |
| Defective engine PWB. |
| Defective AC power source PWB. |
| C6400 |
Zero-cross signal error |
Poor contact in the connector terminals. |
| • The engine PWB does not detect the zero-crossing signal (Z CROSS SIG) for 5 s. |
Defective DC power source PWB. |
| |
Defective engine PWB |
| C7200 |
Broken internal thermistor wire |
Poor contact in the connector terminals. |
| • The thermistor output value is 4.5 V or more. |
Defective developing humidity sensor. |
| |
Defective engine PWB. |
| C7210 |
Short-circuited internal thermistor |
Poor contact in the connector terminals. |
| • The thermistor input value is 0.5 V or less. |
Defective developing humidity sensor. |
| |
Defective engine PWB. |
| C7300 |
Toner hopper problem |
Defective toner level detection sensor. |
| • During toner replenishment after toner empty has been detected, toner empty could not be cleared in 3 times of 360 s. |
Poor contact in the toner level detection sensor connector terminals. |
| C7800 |
Broken external thermistor wire |
Poor contact in the connector terminals. |
| • The thermistor output value is 4.5 V or more. |
Defective humidity sensor. |
| C7810 |
Short-circuited external thermistor |
Poor contact in the connector terminals. |
| • The thermistor input value is 0.5 V or less. |
Defective humidity sensor. |
| |
Defective engine PWB |
| C8000 |
Fnisher type mismatch problem |
Different type of the finisher is installed. |
| • Absence of the finisher is detected. |
| C8010 |
Document finisher paper conveying motor problem |
Loose connection of the paper conveying motor connector. |
| • The LOCK signal of the paper conveying motor is detected for more than 500 ms while the paper conveying motor is operating. However, the first 1 s after the paper conveying motor is turned on is excluded from detection. |
Defective paper conveying motor. |
| |
Defective finisher main PWB. |
| C8020 |
Document finisher punch motor problem |
Loose connection of the punch motor connector. |
| • The LOCK signal of the punch motor is detected for more than 500 ms while the punch motor is operating. However, the first 1 s after the punch motor is turned on is excluded from detection. |
Defective punch motor. |
| |
Defective finisher main PWB. |
| C8030 |
Document finisher upper paper conveying belt problem |
Phase shift of the upper paper conveying belt. |
| • During initialization, the intermediate tray upper sliding plate is not detected in the home position within 3 s after the belt returns to the home position. JAM87 is indicated the first time this problem occurs. If the problem reoccurs after initialization when the front cover is opened and closed, the problem is in the upper paper conveying belt. • When the intermediate tray upper sliding plate is operated from the home position, the upper paper conveying belt home position sensor does not turn off within 1 s. |
Malfunction of the upper paper conveying belt motor. |
| |
Malfunction of the upper paper conveying belt home position sensor. |
| |
Loose connection of the upper paper conveying belt home position sensor connector. |
| |
Incorrect insertion of the intermediate tray. |
| |
Defective finisher main PWB |
| C8040 |
Document finisher lower paper conveying belt problem |
Phase shift of the lower paper conveying belt. |
| • During initialization, the intermediate tray lower sliding plate is not detected in the home position within 3 s after the belt returns to the home position. JAM87 is indicated the first time this problem occurs. If the problem reoccurs after initialization when the front cover is opened and closed, the problem is in the lower paper conveying belt. • When the intermediate tray lower sliding plate is operated from the home position, the lower paper conveying belt home position sensor does not turn off within 1 s. |
Malfunction of the lower paper conveying belt motor. |
| |
Malfunction of the lower paper conveying belt home position sensor. |
| |
Loose connection of the lower paper conveying belt home position sensor connector. |
| |
Incorrect insertion of the intermediate tray. |
| |
Defective finisher main PWB. |
| C8140 |
Document finisher main tray problem |
Loose connection of the main tray elevation motor connector. |
| • When the main tray is not detected by the main tray upper limit detection sensor or the main tray load detection sensor within 20 s from the moment it starts ascending. |
Malfunction of the main tray elevation motor. |
| • During main tray descent, the main tray upper limit detection sensor or the main tray load detection sensor does not turn off within 500 ms after it turns on. |
Malfunction of the main tray upper limit detection sensor. |
| • During main tray ascent, the main tray upper limit detection sensor or the main tray load detection sensor stays on for more than 2 s. |
Loose connection of the main tray upper limit detection sensor connector. |
| |
Malfunction of the main tray load detection sensor. |
| |
Loose connection of the main tray load detection sensor connector. |
| |
Defective finisher main PWB. |
| C8150 |
Document finisher multi job tray problem |
Loose connection of the multi job tray elevation motor connector. |
| • When the multi job tray is not detected by the multi job tray upper limit detection sensor within 20 s from the moment it starts ascending. |
Malfunction of the multi job tray elevation motor. |
| • During multi job tray descent, the multi job tray upper limit detection sensor does not turn off within 500 ms after it turns on. |
Malfunction of the multi job tray upper limit detection sensor. |
| |
Loose connection of the multi job tray upper limit detection sensor connector. |
| |
Defective finisher main PWB. |
| C8170 |
Document finisher front upper side registration guide problem |
Loose connection of the front upper side registration guide motor connector. |
| • During initialization, the front upper side registration guide is not detected in the home position within 3 s after the guide returns to the home position. JAM87 is indicated the first time this problem occurs. If the problem occurs after initialization when the front cover is opened and closed, the problem is in the front upper side registration guide. |
Malfunction of the front upper side registration guide motor. |
| • When the front upper side registration guide is operated from the home position, the front upper side registration home position sensor does not turn off within 500 ms. |
Malfunction of the front upper side registration guide home position sensor. |
| |
Loose connection of the front upper side registration guide home position sensor connector. |
| |
Defective finisher main PWB. |
| C8180 |
Document finisher rear upper side registration guide problem |
Loose connection of the rear upper side registration guide motor connector. |
| • During initialization, the rear upper side registration guide is not detected in the home position within 3 s after the guide returns to the home position. JAM87 is indicated the first time this problem occurs. If the problem occurs after initialization when the front cover is opened and closed, the problem is in the rear upper side registration guide. |
Malfunction of the rear upper side registration guide motor. |
| • When the rear upper side registration guide is operated from the home position, the rear upper side registration home position sensor does not turn off within 500 ms. |
Malfunction of the rear upper side registration guide home position sensor. |
| |
Loose connection of the rear upper side registration guide home position sensor connector. |
| |
Defective finisher main PWB. |
| C8190 |
Document finisher lower side registration guide problem |
Loose connection of the lower side registration guide motor connector. |
| • During initialization, the front/rear lower side registration guides are not detected in the home position within 3 s after the guide returns to the home position. JAM87 is indicated the first time this problem occurs. If the problem occurs after initialization when the front cover is opened and closed, the problem is in the lower side registration guide. |
Malfunction of the lower side registration guide motor. |
| • When the lower side registration guide is operated from the home position, the lower side registration home position sensor does not turn off within 500 ms. |
Malfunction of the lower side registration guide home position sensor. |
| |
Loose connection of the lower side registration guide home position sensor connector. |
| |
Defective finisher main PWB. |
| C8210 |
Document finisher front stapler problem |
Loose connection of the front stapler motor connector. |
| • During initialization, the front stapler is not detected in the home position within 500 ms after the front stapler returns to the home position. JAM90 is indicated the first time this problem occurs. If the problem occurs after initialization when the front cover is opened and closed, the problem is in the front stapler. |
Malfunction of the front stapler motor. |
| • When the front stapler is operated from the home position, the front stapler home position sensor does not turn off within 500 ms. |
Malfunction of the front stapler home position sensor. |
| |
Loose connection of the front stapler home position sensor connector. |
| |
Defective finisher main PWB. |
| C8220 |
Document finisher* front clincher problem |
Loose connection of the front clincher motor connector. |
| • During initialization, the front clincher is not detected in the home position within 500 ms after the front clincher returns to the home position. JAM90 is indicated the first time this problem occurs. If the problem occurs after initialization when the front cover is opened and closed, the problem is in the front clincher. |
Malfunction of the front clincher motor. |
| • When the front clincher is operated from the home position, the front clincher home position sensor does not turn off within 500 ms. |
Malfunction of the front clincher home position sensor. |
| |
Loose connection of the front clincher home position sensor connector. |
| |
Defective finisher main PWB. |
| C8230 |
Document finisher rear stapler problem |
Loose connection of the rear stapler motor connector |
| • During initialization, the rear stapler is not detected in the home position within 500 ms after the rear stapler returns to the home position. JAM90 is indicated the first time this problem occurs. If the problem occurs after initialization when the front cover is opened and closed, the problem is in the rear stapler. |
Malfunction of the rear stapler motor. |
| • When the rear stapler is operated from the home position, the rear stapler home position sensor does not turn off within 500 ms. |
Malfunction of the rear stapler home position sensor. |
| |
Loose connection of the rear stapler home position sensor connector. |
| |
Defective finisher main PWB. |
| C8240 |
Document finisher rear clincher problem |
Loose connection of the rear clincher motor connector. |
| • During initialization, the rear clincher is not detected in the home position within 500 ms after the rear clincher returns to the home position. JAM90 is indicated the first time this problem occurs. If the problem occurs after initialization when the front cover is opened and closed, the problem is in the rear clincher. |
Malfunction of the rear clincher motor. |
| • When the rear clincher is operated from the home position, the rear clincher home position sensor does not turn off within 500 ms. |
Malfunction of the rear clincher home position sensor. |
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Loose connection of the rear clincher home position sensor connector. |
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Defective finisher main PWB. |
| C8300 |
Document finisher centerfold unit communication problem |
Loose connection of the centerfold unit set switch connector. |
| • Communication with the centerfold unit is not possible although the connection is detected. |
Defective centerfold unit set switch. |
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Defective centerfold unit main PWB. |
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Defective finisher main PWB. |
| C8310 |
Document finisher centerfold unit side registration guide problem |
Loose connection of the side registration guide motor connector. |
| • During initialization, the front/rear side registration guides are not detected in the home position within 600 ms after the guide returns to the home position. |
Malfunction of the side registration guide motor. |
| • When the side registration guide is operated from the home position, the side registration guide home position sensor does not turn off within 100 ms. |
Malfunction of the side registration guide home position sensor. |
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Loose connection of the side registration guide home position sensor connector. |
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Defective centerfold unit main PWB. |
| C8320 |
Document finisher centerfold unit centering plate problem |
Loose connection of the centering plate motor connector. |
| • During initialization, the centering plate is not detected in the home position when the centering plate returns to the home position. |
Malfunction of the centering plate motor. |
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Malfunction of the centering plate home position sensor. |
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Loose connection of the centering plate home position sensor connector. |
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Defective centerfold unit main PWB. |
| C8330 |
Document finisher centerfold blade problem |
Loose connection of the centerfold blade motor connector. |
| • During initialization, the centerfold blade is not detected in the home position within a specified period of time. |
Malfunction of the centerfold blade motor. |
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Malfunction of the centerfold blade home position sensor. |
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Loose connection of the centerfold blade home position sensor connector. |
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Defective centerfold unit main PWB. |
| C9040 |
DP lift motor going up error |
Loose connection of the DP lift motor connector. |
| • The pulse count raised to 10000 at lifting, however, the DP lift upper limit switch could not be turned on. After one time retry, the DP lift upper limit switch could not be turned on.me. |
Malfunction of the DP lift motor. |
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Malfunction of the DP lift upper limit switch. |
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Loose connection of the DP lift upper limit switch connector. |
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Defective DP main PWB. |
| C9050 |
DP lift motor going down error |
Loose connection of the DP lift motor connector. |
| • The pulse count raised to 10000 at lifting, however, the DP lift lower limit switch could not be turned on. After one time retry, the DP lift lower limit switch could not be turned on.me. |
Malfunction of the DP lift motor. |
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Malfunction of the DP lift lower limit switch. |
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Loose connection of the DP lift lower limit switch connector. |
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Defective DP main PWB. |
| C9060 |
DP EEPROM error |
Defective DP main PWB. |
| • Read and write data does not match. |
Device damage of EEPROM. |
| • Data in the specified area of the backup memory does not match the specified values. |
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| C9070 |
Communication problem between DP and SHD |
Loose connection of the SHD PWB. |
| • A communication error is detected. |
Defective SHD PWB. |
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Defective DP main PWB. |
| C9080 |
Communication problem between DP and CIS |
Loose connection of CIS. |
| A communication error is detected. |
Defective CIS. |