| Code |
Description |
Causes |
| 30 |
FAX control PWB system error |
Defective FAX control PWB. |
| Processing with the fax software was disabled due to a hardware problem. |
| 70 |
FAX control PWB incompatible detection error |
Defective FAX software. |
| Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. |
Defective FAX control PWB. |
| 100 |
Backup memory device error |
Defective flash memory. |
| Defective main PWB. |
| 120 |
MAC address data error |
Defective flash memory |
| For data in which the MAC address is invalid. |
Defective engine PWB. |
| 150 |
Backup memory read/write error (engine PWB) |
Improper installation EEPROM. |
| No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. |
Device damage of EEPROM. |
| 160 |
Backup memory data error (engine PWB) |
Data damage of EEPROM. |
| Reading data from EEPROM is abnormal. |
| 170 |
Billing counting error |
Data damage of EEPROM. |
| A checksum error is detected in the main and engine backup memories for the billing counters. |
Defective PWB. |
| 180 |
Machine number mismatch |
Data damage of EEPROM. |
| Machine number of main and engine does not match. |
| 620 |
FAX image DIMM error |
DIMM installed incorrectly. |
| DIMM is not installed correctly. DIMM cannot be accessed. |
Defective main PWB. |
| 630 |
DMA error |
Poor contact in the connector terminals. |
| DMA transmission of image data does not complete within the specified period of time. |
Defective main PWB. |
| 640 |
Hard disk error |
Defective hard disk. |
| The hard disk cannot be accessed. |
Defective main PWB. |
| 650 |
FAX image DIMM check error |
DIMM installed incorrectly. |
| Improper DIMM is installed. |
Defective main PWB. |
| 800 |
Image processing error |
Defective main PWB. |
| JAM010X is detected twice. |
| 830 |
FAX control PWB flash program area checksum error |
Defective FAX software. |
| A checksum error occurred with the program of the FAX control PWB. |
Defective FAX control PWB. |
| 840 |
Faults of RTC |
The battery is disconnected from the main PWB |
| The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. |
Defective main PWB. |
| 870 |
FAX control PWB to main PWB high capacity data transfer error |
Improper installation FAX control PWB. |
| High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times |
Defective FAX control PWB or main PWB. |
| 900 |
FAX software incompatible detection error |
Defective FAX software. |
| Incompatible FAX control PWB is installed. |
Defective FAX control PWB. |
| 920 |
Fax file system error |
Defective FAX control PWB. |
| The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. |
| 970 |
12 V power down detect Power is disconnected during sleeping. |
Defective power source PWB. |
| 980 |
24 V power down detect 24V disconnection signal is detected for 1 s and 12V disconnection signal is not detected. |
Defective power source PWB. |
| 1000 |
MP lift motor error |
Defective MP plate elevation mechanism. |
| After the MP lift motor is driven, the ON status of MP lift sensors 1 and 2 cannot be detected for 1.5 s. |
Defective connector cable or poor contact in the connector. |
| |
Defective drive transmission system of motor. |
| |
Defective MP lift motor. |
| |
Defective engine PWB. |
| 1010 |
Lift motor 1 error After cassette 1 is inserted, lift sensor 1 does not turn on within 12 s. |
Defective bottom plate elevation mechanism in the cassette. |
| This error is detected 4 times successively. The lock signal of the motor is detected continuously for 1 s. |
Defective connector cable or poor contact in the connector. |
| |
Defective drive transmission system of motor. |
| |
Defective lift motor 1. |
| |
Defective engine PWB. |
| 1020 |
Lift motor 2 error |
Defective bottom plate elevation mechanism in the cassette. |
| After cassette 2 is inserted, lift sensor 2 does not turn on within 12 s. This error is detected 4 times successively. The lock signal of the motor is detected continuously for 1 s. |
Defective connector cable or poor contact in the connector. |
| |
Defective drive transmission system of motor. |
| |
Defective lift motor 2. |
| |
Defective engine PWB. |
| 1030 |
PF lift motor 1 error (paper feeder) |
Defective bottom plate elevation mechanism in the cassette. |
| After cassette 3 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. |
Defective connector cable or poor contact in the connector. |
| |
Defective drive transmission system of motor. |
| |
Defective PF lift motor 1. |
| |
Defective PF main PWB. |
| 1040 |
PF lift motor 2 error (paper feeder) |
Defective bottom plate elevation mechanism in the cassette. |
| After cassette 4 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. |
Defective connector cable or poor contact in the connector. |
| |
Defective drive transmission system of motor. |
| |
Defective PF lift motor 2. |
| |
Defective PF main PWB. |
| 1100 |
PF lift motor 1 error (large capacity feeder) |
Defective connector cable or poor contact in the connector. |
| After cassette 3 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 2 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 500 ms or more 2 times successively. However, the first 1 s after PF lift motor 1 is turned on is excluded from detection. |
Defective drive transmission system of motor. |
| |
Defective PF lift motor 1. |
| |
Defective PF main PWB. |
| 1110 |
PF lift motor 2 error (large capacity feeder) |
Defective connector cable or poor contact in the connector. |
| After cassette 4 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected 2 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 500 ms or more 2 times successively. However, the first 1 s after PF lift motor 2 is turned on is excluded from detection. |
Defective drive transmission system of motor. |
| |
Defective PF lift motor 2. |
| |
Defective PF main PWB. |
| 1140 |
SD lift motor error (side deck) |
Defective connector cable or poor contact in the connector. |
| After cassette 5 is inserted, SD lift sensor does not turn on within 30 s. The lock signal of the motor is detected continuously for 200 ms. |
Defective drive transmission system of motor. |
| |
Defective SD lift motor. |
| |
Defective SD main PWB. |
| 1720 |
Paper feeder incompatible detection error |
The paper feeder is installed with a device to which it is incompatible. |
| The paper feeder has been installed with a device to which it is incompatible. |
| 1800 |
Paper feeder communication error |
Improper installation paper feeder. |
| A communication error from paper feeder is detected 10 times in succession. |
Defective connector cable or poor contact in the connector. |
| |
Defective engine PWB. |
| |
Defective PF main PWB. |
| 1900 |
Paper feeder EEPROM error |
Defective PF main PWB. |
| When writing the data, read and write data does not match 3 times in succession. |
Device damage of EEPROM. |
| 2101 |
Developer motor error |
Defective connector cable or poor contact in the connector. |
| After developer motor is driven, the ready signal does not turn to L within 5 s. After developer motor is stabilized, the ready signal is at the H level for 5 s continuously. |
Defective drive transmission system of motor. |
| |
Defective developer motor. |
| |
Defective engine PWB. |
| 2201 |
Drum motor steady-state error |
Defective connector cable or poor contact in the connector. |
| After drum motor is stabilized, the ready signal is at the H level for 5 s continuously. |
Defective drive transmission system of motor. |
| |
Defective drum motor. |
| |
Defective engine PWB. |
| 2300 |
Fuser motor error |
Defective connector cable or poor contact in the connector. |
| After fuser motor is driven, the ready signal does not turn to L within 2 s. After fuser motor is stabilized, the ready signal is at the H level for 1 s continuously. |
Defective drive transmission system of motor. |
| |
Defective fuser motor. |
| |
Defective engine PWB. |
| 2500 |
Transfer motor error |
Defective connector cable or poor contact in the connector. |
| After transfer motor is driven, the ready signal does not turn to L within 2 s. After transfer motor is stabilized, the ready signal is at the H level for 1 s continuously |
Defective drive transmission system of motor. |
| |
Defective fuser motor. |
| |
Defective engine PWB. |
| 2550 |
Paper feed motor error |
Defective connector cable or poor contact in the connector. |
| After paper feed motor is driven, the ready signal does not turn to L within 2 s. After paper feed motor is stabilized, the ready signal is at the H level for 1 s continuously. |
Defective drive transmission system of motor. |
| |
Defective paper feed motor. |
| |
Defective engine PWB. |
| 2600 |
PF paper feed motor error (large capacity feeder) |
Defective connector cable or poor contact in the connector. |
| After PF paper feed motor is driven, the ready signal does not turn to L within 2 s. |
Defective drive transmission system of motor. |
| |
Defective PF paper feed motor. |
| |
Defective PF main PWB. |
| 2610 |
PF paper feed motor error (paper feeder) |
Defective connector cable or poor contact in the connector. |
| After PF paper feed motor is driven, the ready signal does not turn to L within 2 s. |
Defective drive transmission system of motor. |
| |
Defective PF paper feed motor. |
| |
Defective PF main PWB. |
| 2640 |
SD paper feed motor error (side deck) |
Defective connector cable or poor contact in the connector. |
| After SD paper feed motor is driven, the ready signal does not turn to L within 2 s. |
Defective drive transmission system of motor. |
| |
Defective SD paper feed motor. |
| |
Defective SD main PWB. |
| 2810 |
Inner motor error Initialized when an error is constantly observed for 2 seconds after the inner motor is activated. An error is constantly observed for 2.5 seconds after rebooting. |
Defective connector cable or poor contact in the connector. |
| Defective drive transmission system of motor. |
| Defective inner motor. |
| Defective engine PWB. |
| 3100 |
Scanner carriage error |
Defective connector cable or poor contact in the connector. |
| The home position is not correct when the power is turned on or at the start of copying using the table. |
Defective home position sensor. |
| |
Defective scanner motor. |
| |
Defective ISC PWB. |
| |
Defective main PWB. |
| 3200 |
Exposure lamp error |
Defective connector cable or poor contact in the connector. |
| When input value at the time of LED lamp PWB illumination does not exceed the threshold value between 5 s. |
Defective LED lamp PWB. |
| |
Defective ISC PWB. |
| |
Defective main PWB. |
| 3210 |
CIS lamp error |
Defective connector cable or poor contact in the connector. |
| When input value at the time of CIS illumination does not exceed the threshold value between 5 s. |
Defective CIS. |
| |
Defective DPSHD PWB. |
| |
Defective DP relay PWB. |
| 3300 |
Optical system (AGC) error |
Defective connector cable or poor contact in the connector. |
| After AGC, correct input is not obtained at CCD. |
Defective exposure lamp |
| |
Defective CCD PWB. |
| |
Defective ISC PWB. |
| |
Defective main PWB. |
| 3310 |
CIS AGC error After AGC, correct input is not obtained at CIS. |
Defective CIS. |
| Defective DPSHD PWB. |
| Defective DP relay PWB. |
| 3500 |
Communication error between scanner and ASIC |
Defective connector cable or poor contact in the connector. |
| An error code is detected. |
Defective ISC PWB. |
| |
Defective main PWB. |
| 3600 |
Scanner sequence error |
Defective ISC PWB. |
| 3700 |
Scanner device error |
CCD connector inserted incorrectly. |
| 3800 |
AFE error |
Defective ISC PWB. |
| When writing the data, read and write data does not match 3 times in succession. |
| 3900 |
Backup memory read/write error (ISC PWB) |
Defective backup memory or PWB. |
| Read and write data does not match. |
| 4001 |
Polygon motor synchronization error |
Defective connector cable or poor contact in the connector. |
| After polygon motor is driven, the ready signal does not turn to L within 30 s. |
Defective polygon motor. |
| |
Defective engine PWB. |
| 4011 |
Polygon motor steady-state error |
Defective connector cable or poor contact in the connector. |
| After polygon motor is stabilized, the ready signal is at the H level for 15 s continuously. |
Defective polygon motor. |
| |
Defective engine PWB. |
| 4101 |
BD initialization error |
Defective connector cable or poor contact in the connector. |
| After polygon motor is driven, ASIC detects a BD error for 1 s. |
Defective PD PWB. |
| |
Defective engine PWB. |
| 4201 |
BD steady-state error |
Defective connector cable or poor contact in the connector. |
| The BD signal is not detected. |
Defective PD PWB. |
| |
Defective engine PWB. |
| 5101 |
Main high-voltage error |
Defective connector cable or poor contact in the connector. |
| Abnormality of charger roller is detected when Vpp adjustment. |
Defective high voltage PWB |
| |
Defective engine PWB. |
| 6000 |
Broken fuser heater wire |
Defective connector cable or poor contact in the connector. |
| Fuser thermistor 1 does not reach 100° C/212 °F even after 30 s during warming up. The detected temperature of fuser thermistor 1 does not reach the specified temperature (ready indication temperature) for 30 s in warming up after reached to 100° C/212 °F. A temperature of less than 80°C/176 °F was observed at the fuser thermistor when the temperature at the fuser thermistor 1 reached 100°C/ 212 °F after warming up. |
Deformed connector pin. |
| |
Defective triac. |
| |
Fuser thermostat triggered. |
| |
Defective fuser heater. |
| |
Defective engine PWB. |
| 6020 |
Abnormally high fuser thermistor 1 temperature |
Deformed connector pin. |
| Fuser thermistor 1 detects a temperature higher than 240°C/464°F for 1 s. |
Defective triac. |
| |
Shorted fuser thermistor 1. |
| |
Defective engine PWB. |
| 6030 |
Broken fuser thermistor 2 wire A temperature of less than 30°C/86°F was observed at the fuser thermistor 2 when the temperature at the fuser thermistor 1 is greater than 70°C/158°F during warming up. |
Defective connector cable or poor contact in the connector. |
| Deformed connector pin. |
| Defective triac. |
| Broken fuser thermistor 1 wire. |
| Fuser thermostat triggered. |
| Defective fuser heater. |
| Defective engine PWB. |
| 6040 |
Fuser heater error |
Defective connector cable or poor contact in the connector. |
| Input from fuser thermistor 1 is abnormal value continuously for 1 s. |
Deformed connector pin. |
| |
Defective triac. |
| |
Broken fuser thermistor 1 wire. |
| |
Defective fuser heater. |
| |
Defective engine PWB. |
| 6050 |
Abnormally low fuser thermistor 1 temperature |
Deformed connector pin. |
| Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 1 s after warming up. |
Defective triac. |
| |
Defective fuser thermistor 1. |
| |
Defective fuser heater. |
| |
Defective engine PWB. |
| 6200 |
Broken fuser edge heater wire |
Defective connector cable or poor contact in the connector. |
| A temperature of less than 90°C/194 °F was observed at the fuser thermistor when the temperature at the fuser thermistor 1 reached 160°C/ 320 °F after warming up. |
Deformed connector pin. |
| |
Defective triac. |
| |
Fuser thermostat triggered. |
| |
Defective fuser heater. |
| |
Defective engine PWB. |
| 6220 |
Abnormally high fuser thermistor 2 temperature |
Deformed connector pin. |
| Fuser thermistor 2 detects a temperature higher than 250°C/482°F for 1 s. |
Defective triac. |
| |
Shorted fuser thermistor 2. |
| |
Defective engine PWB. |
| 6230 |
Broken fuser thermistor 2 wire |
Defective connector cable or poor contact in the connector. |
| Input from fuser thermistor 2 is 992 or more (A/D value) continuously for 1 s. |
Deformed connector pin. |
| |
Defective triac. |
| |
Broken fuser thermistor 2 wire. |
| |
Fuser thermostat triggered. |
| |
Defective fuser heater. |
| |
Defective engine PWB. |
| 6250 |
Abnormally low fuser thermistor 2 temperature |
Deformed connector pin. |
| Fuser thermistor 2 detects a temperature lower than 50°C/ 122°F for 1 s after warming up. |
Defective triac. |
| |
Defective fuser thermistor 2. |
| |
Defective fuser heater. |
| |
Defective engine PWB. |
| 6400 |
Zero-cross signal error |
Defective connector cable or poor contact in the connector. |
| While fuser heater ON/OFF control is performed, the zero-cross signal is not input within 3 s. |
Defective fuser heater PWB. |
| 6900 |
Fuser front fan motor error |
Defective connector cable or poor contact in the connector. |
| When the fuser front fan motor is driven, alarm signal is detected for 5 s continuously. |
Defective fuser front fan motor. |
| |
Defective engine PWB. |
| 6910 |
Fuser rear fan motor error |
Defective connector cable or poor contact in the connector. |
| When the fuser rear fan motor is driven, alarm signal is detected for 5 s continuously. |
Defective fuser rear fan motor. |
| |
Defective engine PWB. |
| 7001 |
Toner motor error |
Defective connector cable or poor contact in the connector. |
| A state in which the lock signal is detected for 20 times has been detected 3 times during the toner motor is activated. |
Defective toner motor. |
| |
Defective engine PWB. |
| 7101 |
Toner sensor error |
Defective connector cable or poor contact in the connector. |
| Sensor output value of 60 or less or 944 or more continued for 3 s. |
Defective engine PWB. |
| 7200 |
Broken outer temperature sensor wire |
Defective connector cable or poor contact in the connector. |
| The sensor input sampling is greater than 230. |
Defective outer temperature sensor. |
| |
Defective engine PWB. |
| 7210 |
Short-circuited outer temperature sensor |
Defective connector cable or poor contact in the connector. |
| The sensor input sampling is less than 69. |
Defective outer temperature sensor. |
| |
Defective engine PWB. |
| 7221 |
Broken LSU thermistor wire |
Defective connector cable or poor contact in the connector. |
| The sensor input sampling is greater than 230. |
Defective LSU thermistor. |
| |
Defective engine PWB. |
| 7231 |
Short-circuited LSU thermistor |
Defective connector cable or poor contact in the connector. |
| The sensor input sampling is less than 69. |
Defective LSU thermistor. |
| |
Defective engine PWB. |
| 7241 |
Broken developer thermistor wire |
Defective connector cable or poor contact in the connector. |
| The sensor input sampling is greater than 230. |
Defective developer thermistor. |
| |
Defective engine PWB. |
| 7251 |
Short-circuited developer thermistor |
Defective connector cable or poor contact in the connector. |
| The sensor input sampling is less than 69. |
Defective developer thermistor. |
| |
Defective engine PWB. |
| 7301 |
Toner hopper motor error |
Defective connector cable or poor contact in the connector. |
| When the toner hopper motor is driven, toner hopper sensor does not turn on within 200 ms. This error is detected 15 times successively. |
Defective drive transmission system of motor. |
| |
Defective toner hopper sensor. |
| |
Defective toner hopper motor. |
| |
Defective engine PWB. |
| 7401 |
Developer unit type mismatch error |
Defective connector cable or poor contact in the connector. |
| Absence of the developer unit is detected. |
Different type of the developer unit is installed. |
| 7411 |
Drum unit type mismatch error |
Defective connector cable or poor contact in the connector. |
| Absence of the drum unit is detected. |
Different type of the drum unit is installed. |
| 7460 |
Developer shutter error |
The developer shutter has been locked. |
| Power is turned on while the developer shutter is locked. |
Defective connector cable or poor contact in the connector. |
| 7601 |
ID sensor error |
Defective connector cable or poor contact in the connector. |
| An abnormal value is detected in the input data to ID sensor. |
Defective engine PWB. |
| 7602 |
ID sensor error |
Defective connector cable or poor contact in the connector. |
| An abnormal value is detected in the input data to ID sensor. |
Defective engine PWB. |
| 7800 |
Broken outer temperature sensor wire |
Defective connector cable or poor contact in the connector. |
| The sensor input sampling is greater than 255. |
Defective outer temperature sensor. |
| |
Defective engine PWB. |
| 7810 |
Short-circuited outer temperature sensor |
Defective connector cable or poor contact in the connector. |
| The sensor input sampling is less than 0. |
Defective outer temperature sensor. |
| |
Defective engine PWB. |
| 7901 |
Drum EEPROM error |
Defective connector cable or poor contact in the connector. |
| No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. |
Defective drum PWB. |
| 7911 |
Developer unit EEPROM error |
Defective connector cable or poor contact in the connector. |
| No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. |
Defective developer unit. |
| 7941 |
Laser scanner unit EEPROM error |
Defective connector cable or poor contact in the connector. |
| Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. |
Defective APC PWB. |
| 8010 |
Punch motor error 1 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| When the punch motor is driven, punch home position sensor does not turn on within 200 ms. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective punch home position sensor. |
| |
Defective punch motor. |
| |
Defective PWB. |
| 8020 |
Punch motor error 2 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| Home position is not obtained in 3 seconds after home position is initialized or in standby. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective punch motor. |
| |
Defective PWB. |
| 8030 |
Punch motor error 3 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| Home position does not turn from On to Off in 50 ms after home position has been initialized. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective punch motor. |
| |
Defective PWB. |
| 8090 |
DF paddle motor error |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| When the DF paddle motor is driven, DF paddle sensor does not turn on within 1 s. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF paddle sensor. |
| |
Defective DF paddle motor. |
| |
Defective DF main PWB. |
| 8100 |
DF eject release motor error |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| When the DF eject release motor is driven, DF bundle discharge sensor does not turn on within 1 s. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF bundle discharge sensor. |
| |
Defective DF eject release motor. |
| |
Defective DF main PWB. |
| 8110 |
DF shift motor 1 error |
Defective connector cable or poor contact in the connector. |
| When the DF shift motor 1 is driven, DF shift sensor 1 does not turn on within 160 ms. |
Defective DF shift sensor 1. |
| |
Defective DF shift motor 1 |
| |
Defective DF main PWB. |
| 8120 |
DF shift motor 2 error |
Defective connector cable or poor contact in the connector. |
| When the DF shift motor 2 is driven, DF shift sensor 2 does not turn on within 160 ms. |
Defective DF shift sensor 2. |
| |
Defective DF shift motor 2. |
| |
Defective DF main PWB. |
| 8130 |
DF shift release motor error |
Defective connector cable or poor contact in the connector. |
| When the DF shift release motor is driven, DF shift release sensor does not turn on within 1 s. |
Defective DF shift release sensor. |
| |
Defective DF shift release motor |
| |
Defective DF main PWB. |
| 8140 |
DF tray motor error 1 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| When the main tray has started ascending, DF tray sensor 1 or DF tray upper surface sensor does not turn on within 20 s. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective sensor. |
| |
Defective DF tray motor. |
| |
Defective DF main PWB. |
| 8150 |
DF tray motor error 2 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| When the main tray has descended, DF tray sensor 1 or DF tray upper surface sensor does not turn off within 5s. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective sensor. |
| |
Defective DF tray motor. |
| |
Defective DF main PWB. |
| 8160 |
DF tray motor error 3 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| When the main tray has descended, DF tray sensor 3 does not turn on within 20 s. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF tray sensor 3. |
| |
Defective DF tray motor. |
| |
Defective DF main PWB. |
| 8170 |
DF side registration motor 1 error 1 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| When initial operation, DF side registration sensor 1 does not turn on within 3 s. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF side registration sensor 1. |
| |
Defective DF side registration motor 1. |
| |
Defective DF main PWB. |
| 8180 |
DF side registration motor 1 error 2 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| JAM6810 is detected twice. |
Defective connector cable or poor contact in the connector (1000-sheet finisher) |
| |
Defective DF side registration sensor 1. |
| |
Defective DF side registration motor 1. |
| |
Defective DF main PWB. |
| 8190 |
DF side registration motor 2 error 1 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| When initial operation, DF side registration sensor 2 does not turn on within 3 s. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF side registration sensor 2. |
| |
Defective DF side registration motor 2. |
| |
Defective DF main PWB. |
| 8200 |
DF side registration motor 2 error 2 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| JAM6910 is detected twice. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF side registration sensor 2. |
| |
Defective DF side registration motor 2. |
| |
Defective DF main PWB. |
| 8210 |
DF slide motor error |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| When initial operation, DF staple sensor does not turn on within 3 s. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF staple sensor. |
| |
Defective DF slide motor. |
| |
Defective DF main PWB. |
| 8230 |
DF staple motor error 1 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| JAM7000 is detected twice. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF staple sensor |
| |
Defective DF staple motor. |
| |
Defective DF main PWB. |
| 8240 |
DF staple motor error 2 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| The lock signal of the motor is detected continuously for 500 ms. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF staple motor |
| |
Defective DF main PWB. |
| 8250 |
DF tray motor error 4 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| The lock signal of the motor is detected continuously for 500 ms. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective DF tray motor. |
| |
Defective DF main PWB. |
| 8300 |
Center-folding unit communication error |
Defective connector cable or poor contact in the connector. |
| Communication with the center-folding unit is not possible. |
Defective CF set sensor. |
| |
Defective PWB. |
| 8310 |
CF side registration motor 2 error |
Defective connector cable or poor contact in the connector. |
| When initial operation, CF side registration sensor 2 does not turn on within 1 s. |
Defective CF side registration sensor 2. |
| |
Defective CF side registration motor 2. |
| |
Defective CF main PWB. |
| 8320 |
CF adjustment motor error |
Defective connector cable or poor contact in the connector. |
| When initial operation, CF adjustment sensor does not turn on within 2.5 s. |
Defective CF adjustment sensor 1, 2. |
| |
Defective CF adjustment motor 1, 2. |
| |
Defective CF main PWB. |
| 8330 |
CF blade motor error |
Defective connector cable or poor contact in the connector. |
| When initial operation, CF blade sensor does not turn on within 1.5 s. |
Defective CF blade sensor. |
| |
Defective CF blade motor. |
| |
Defective CF main PWB. |
| 8340 |
CF staple motor error 1 |
Defective connector cable or poor contact in the connector. |
| JAM7600 is detected twice. |
Defective CF staple sensor. |
| |
Defective CF staple motor. |
| |
Defective CF main PWB. |
| 8350 |
CF side registration motor 1 error |
Defective connector cable or poor contact in the connector. |
| When initial operation, CF side registration sensor 1 does not turn on within 1 s |
Defective CF side registration sensor 1. |
| |
Defective CF side registration motor 1. |
| |
Defective CF main PWB. |
| 8360 |
CF main motor error |
Defective connector cable or poor contact in the connector. |
| During driving the motor, lock signal is detected for 1 s continuously. |
Defective CF main motor. |
| |
Defective CF main PWB. |
| 8370 |
CF staple motor error 2 |
Defective connector cable or poor contact in the connector |
| The lock signal of the motor is detected continuously for 500 ms. |
Defective CF staple motor. |
| |
Defective CF main PWB |
| 8410 |
Punch slide motor error 1 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| The punch slide sensor won’t turn On when home position has been moved by 30 mm. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective slide sensor. |
| |
Defective punch slide motor |
| |
Defective PWB. |
| 8420 |
Punch slide motor error 2 |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| In detection of paper edges, the paper edge cannot be detected in 30 mm move. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective punch slide motor. |
| |
Defective PWB. |
| 8430 |
Punch unit communication error |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| Communication with the punch unit is not possible. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective PWB. |
| 8500 |
Mailbox communication error |
Defective connector cable or poor contact in the connector. |
| Communication with the mailbox is not possible. |
Defective PWB. |
| 8510 |
MB conveying motor error 1 |
Defective connector cable or poor contact in the connector. |
| When initial operation, MB home position sensor does not turn on within 5 s. |
Defective MB home position sensor |
| |
Defective MB conveying motor. |
| |
Defective MB main PWB. |
| 8520 |
MB conveying motor error 2 |
Defective connector cable or poor contact in the connector. |
| When standby operation, MB home position sensor does not turn off within 1 s. |
Defective MB home position sensor. |
| |
Defective MB conveying motor. |
| |
Defective MB main PWB. |
| 8800 |
Document finisher communication error |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| Communication with the document finisher is not possible. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Defective PWB. |
| 8900 |
Document finisher backup error |
Defective connector cable or poor contact in the connector (4000-sheet finisher). |
| Read and write data does not match 3 times in succession. |
Defective connector cable or poor contact in the connector (1000-sheet finisher). |
| |
Improper installation EEPROM. |
| |
Defective DF main PWB. |
| 8930 |
Center-folding unit backup error |
Defective connector cable or poor contact in the connector. |
| Read and write data does not match 3 times in succession. |
Improper installation EEPROM. |
| |
Defective CF main PWB. |
| 9000 |
Document processor communication error |
Defective connector cable or poor contact in the connector |
| Communication with the document processor is not possible. |
Defective PWB. |
| 9010 |
Coin vender communication error |
Defective connector cable or poor contact in the connector. |
| A communication error from coin vender is detected 10 times in succession. |
Data setup failure. |
| |
Defective coin vender control PWB. |
| |
Defective PWB. |
| 9040 |
DP lift motor going up error |
Defective connector cable or poor contact in the connector. |
| When the DP lift motor is driven, DP lift sensor 1 does not turn on within 2 s. |
Defective DP lift sensor 1. |
| |
Defective DP lift motor. |
| |
Defective DP main PWB. |
| 9050 |
DP lift motor going down error |
Defective connector cable or poor contact in the connector. |
| When the DP lift motor is driven, DP lift sensor 2 does not turn on within 2 s. |
Defective DP lift sensor 2. |
| |
Defective DP lift motor. |
| |
Defective DP main PWB. |
| 9060 |
DP EEPROM error |
Defective DP main PWB. |
| Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively. |
Device damage of EEPROM. |
| 9070 |
Communication error between DP and SHD |
Defective connector cable or poor contact in the connector. |
| A communication error is detected. |
Defective DPSHD PWB. |
| 9080 |
LED fault detection |
Defective connector cable or poor contact in the connector. |
| When the power supply is turned on, the peak value of LED is 80hex or less. |
Defective CIS |
| |
Defective DPSHD PWB. |
| 9100 |
Coin vender control PWB error |
Defective coin vender control PWB. |
| Communication error has been detected at the coin mec of the coin vender control PWB. |
| 9110 |
Coin vender error |
Rejector installed incorrectly. |
| Communication error has been detected in connection with the coin mec and the rejector. |
Defective rejector. |
| 9120 |
Sensor error in coin vender change (Yen 10) |
Coin jam in the change tube |
| Change is empty despite change is enough. |
Poor contact in the connector. |
| |
Defective change empty sensor. |
| |
Defective coin vender control PWB. |
| 9130 |
Sensor error in coin vender change (Yen 50) |
Coin jam in the change tube |
| Change is empty despite change is enough. |
Poor contact in the connector. |
| |
Defective change empty sensor. |
| |
Defective coin vender control PWB. |
| 9140 |
Sensor error in coin vender change (Yen 100) |
Coin jam in the change tube |
| Change is empty despite change is enough. |
Poor contact in the connector. |
| |
Defective change empty sensor. |
| |
Defective coin vender control PWB. |
| 9150 |
Sensor error in coin vender change (Yen 500) |
Coin jam in the change tube |
| Change is empty despite change is enough. |
Poor contact in the connector. |
| |
Defective change empty sensor. |
| |
Defective coin vender control PWB. |
| 9160 |
Coin vender pay-out error |
Defective pay-out motor. |
| Coin is paid out despite the pay-out motor is determined not active. |
| 9170 |
Coin vender pay-out sensor error |
Change jam at the pay-out. |
| Coin is paid out despite the pay-out motor is determined not active. |
Defective pay-out motor. |
| |
Defective pay-out sensor. |
| 9500, 9510, 9520, 9530, 9540, 9550 |
Contact the Service Administrative Division. |
|
| F000 |
Communication error between main PWB and operation PWB |
Defective main PWB. |
| Defective operation PWB. |
| F010 |
Main PWB checksum error |
Defective main PWB. |
| F040 |
Communication error between main PWB and print engine |
Defective main PWB. |
| Defective engine PWB. |
| F041 |
Communication error between main PWB and scanner engine |
Defective main PWB. |
| Defective ISC PWB. |
| F050 |
Print engine ROM checksum error |
Defective engine PWB. |
| F051 |
Scanner engine ROM checksum error |
Defective ISC PWB. |
| F278 |
Power supply in drive system error |
Main power switch was turned off without using the power key, or a power failure has occurred |