| Code |
Description |
Causes |
| 30 |
FAX control PWB system error |
FAX control PWB |
| Processing with the fax software was disabled due to a software problem. |
| 70 |
FAX control PWB incompatible detection error |
FAX control PWB (The FAX PWB installed will not be the one designed for the machine.) |
| Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. |
| 100 |
Backup memory device error |
EEPROM(main PWB) |
| 120 |
MAC address data error |
EEPROM(main PWB) |
| For data in which the MAC address is invalid. |
| 130 |
Backup memory read/write error (main PWB) |
Main PWB |
| Mismatch between writing data and reading data successively. |
| 140 |
Backup memory data error (main PWB) When the data read from NAND is abnormalities. |
Main PWB |
| 150 |
Backup memory read/write error (engine PWB) |
EEPROM (Engine PWB) |
| No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. |
| 160 |
Backup memory data error (engine PWB) |
EEPROM |
| Reading data from EEPROM is abnormal. |
| 170 |
Billing counting error |
EEPROM. Main PWB. Engine PWB. |
| The values on the main circuit PWB and on the engine do not match for any of charging counter, life counter, and scanner counter. |
| 180 |
Machine number mismatch |
Data damage of EEPROM. |
| Machine number of main and engine does not match. |
| 350 |
Panel PWB communication error (electronic volume I2C communication error |
Operation PWB. Main PWB |
| NACK is received during I2C communication - retried 5 times - rebooting command sent - retried 5 times If NACK is still received. |
| 620 |
FAX image DIMM error |
FAX image DIMM. Main PWB. |
| 1. The Fax image DIMM has not been installed. 2. Fax image DIMM access error. |
| 630 |
DMA error |
DP CIS. DP main PWB Main PWB. |
| DMA transmission of image data does not complete within the specified period of time. |
| 640 |
Hard disk error |
HDD. Main PWB. |
| The hard disk cannot be accessed. |
| 650 |
FAX image DIMM check error |
FAX DIMM. Main PWB |
| A fax image DIMM which was used with another machine is installed. |
| 660 |
Hard disk encryption key error |
EEPROM. HDD. Main PWB |
| 670 |
Hard disk overwriting erasure error |
HDD. Main PWB. |
| 800 |
Image processing error |
Main PWB. |
| JAM010X is detected twice. |
| 830 |
FAX control PWB flash program area checksum error |
FAX software. FAX control PWB. |
| A checksum error occurred with the program of the FAX control PWB. |
| 840 |
Faults of RTC |
Battery ( main PWB). Main PWB. |
| (“Time for maintenance T” is displayed) [Check at power up] The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. [Checked periodically (in 5- minute interval) after powered up] The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check. After C840 is detected, the machine enters in disconnection mode after the main power switch has been switched on and off and indicates ‘Maintenance T.’ |
| 870 |
PCFAX control PWB to main PWB high capacity data transfer error |
FAX control PWB. HDD. Main PWB. |
| High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. |
| 920 |
Fax file system error |
FAX control PWB. |
| The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. |
| 980 |
24 V power down detect |
Power source PWB. |
| If a 24V power disconnection signal is observed and a 12V power disconnection signal is observed simultaneously for one second. |
| 1010 |
Lift motor 1 error |
Cassette lift base elevating mechanism. Lift motor 1. Lift sensor 1. Engine PWB. |
| After cassette 1 is inserted, lift sensor 1 does not turn on within 15 s. This error is detected 5 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 5 times successively. |
| 1020 |
Lift motor 2 error |
Cassette lift base elevating mechanism. Lift motor 2. Lift sensor 2. Engine PWB. |
| After cassette 2 is inserted, lift sensor 2 does not turn on within 15 s. This error is detected 5 times successively. The lock signal of the motor is detected continuously for 1 s. This error is detected 5 times successively. |
| 1030 |
PF lift motor 1 error (paper feeder) |
Cassette lift base elevating mechanism. PF Lift motor 1. PF Lift sensor 1. PF main PWB. |
| After cassette 3 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. |
| 1040 |
PF lift motor 2 error (paper feeder) |
Cassette lift base elevating mechanism. PF Lift motor 2. PF Lift sensor 2. PF main PWB. |
| After cassette 4 is inserted, PF lift sensor 2 does not turn on within 15 s. This error is detected 5 times successively. During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after motor is turned on is excluded from detection. |
| 1100 |
PF lift motor 1 error (large capacity feeder) |
Paper feeder lift base elevating mechanism. PF Lift motor1. PF Lift sensor1. PF main PWB. |
| After cassette 3 is inserted, PF lift sensor 1 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after PF lift motor 1 is turned on is excluded from detection. |
| 1110 |
PF lift motor 2 error (large capacity feeder) |
Paper feeder lift base elevating mechanism. PF Lift motor 2. PF Lift sensor2. PF main PWB. |
| After cassette 4 is inserted, PF lift sensor 2 does not turn on within 23 s. This error is detected 5 times successively. (Time to detect is 2 seconds at the second time and later.) During driving the motor, the lift overcurrent protective monitor signal is detected for 1 s or more 5 times successively. However, the first 1 s after PF lift motor 2 is turned on is excluded from detection. |
| 1800 |
Paper feeder communication error |
Paper feeder. PF main PWB. Engine PWB. |
| A communication error from paper feeder is detected 10 times in succession. |
| 1900 |
Paper feeder EEPROM error |
PF main PWB (EEPROM) |
| When writing the data, read and write data does not match 4 times in succession. |
| 2010 |
Main motor startup error |
Main motor. Engine PWB. |
| Main motor is not stabilized within 1 s since the motor is activated. |
| 2200 |
Main motor steady-state error |
Main motor. Engine PWB. |
| After main motor is stabilized, the ready signal is at the H level for 2 s continuously. |
| 2500 |
Paper feed motor steadystate error |
Paper feed motor. Engine PWB. |
| The rated speed signal detected the stability OFF continuously for 2 s after the paper feed motor stabilizes. |
| 2510 |
Paper feed motor startup error |
Paper feed motor. Engine PWB. |
| Paper feed motor is not stabilized within 1 s since the motor is activated. |
| 2600 |
PF drive motor error (paper feeder) |
PF drive motor. PF main PWB. |
| After PF drive motor is driven, the ready signal does not turn to L within 2 s. |
| 2610 |
PF drive motor error (large capacity feeder) |
PF drive motor. PF main PWB. |
| After PF drive motor is driven, the ready signal does not turn to L within 2 s. |
| 3100 |
Scanner carriage error |
The scanner mirror frame is being locked after setup. Scanner motor. Home position sensor. ISC PWB. Main PWB. |
| ON/OFF of the HP sensor doesn't change after a prescribed pulse passes from power supply ON. |
| 3210 |
CIS lamp error |
CIS. DPSHD PWB. DP relay PWB. |
| When input value at the time of CIS illumination does not exceed the threshold value between 5 s. |
| 3220 |
LED error |
CIS. ISC PWB. Main PWB. |
| The threshold is calculated for colors at initialization and the pixel which does not exceed that value is greater than 200. It is 1000 or more at the time of market mode. |
| 3300 |
Optical system (AGC) error |
LED lamp PWB. CCD PWB. ISC PWB. Main PWB. |
| When the value of a gain becomes more than FF or 89 or less at least one at the AGC processing instruction execution time for CCD lamps. |
| 3310 |
CIS AGC error |
CIS. DPSHD PWB. |
| One of the gains is FF during the CCD lamp AGC is being processed. |
| 3500 |
Communication error between scanner and ASIC A wrong read-back value. |
ISC PWB. Main PWB. |
| 3600 |
Scanner sequence error |
ISC PWB |
| 3700 |
Scanner device error |
CCD (ISU) |
| 3800 |
AFE error |
ISC PWB. CCD PWB. |
| When writing the data, read and write data does not match 3 times in succession. |
| 3900 |
Backup memory read/write error (ISC PWB) |
Backup memory (ISC PWB) |
| Read and write data does not match. |
| 4001 |
Polygon motor synchronization error |
Polygon motor (LSU). Engine PWB. |
| After polygon motor is driven, the ready signal does not turn to L within 10 s. |
| 4011 |
Polygon motor steady-state error |
Polygon motor (LSU). Engine PWB. |
| After Polygon motor is stabilized, the ready signal is at the H level for 1 s continuously. |
| 4101 |
BD initialization error |
PD PWB (LSU). Engine PWB. |
| After Polygon motor is driven, the BD signal is not detected for 1 s. |
| 4201 |
BD steady-state error |
PD PWB (LSU). Engine PWB. |
| The BD signal is not detected. |
| 5101 |
Main high-voltage error |
Drum unit. Charger roller unit PWB). High voltage PWB. Engine PWB. |
| Measure the inflowing current when Vpp is varied in 3 steps and verify if the difference of the currents of 0 and step 2 is less than 5. |
| 6020 |
Abnormally high fuser thermistor 2 temperature |
Fuser unit. Fuser thermistor 2. Engine PWB. |
| Input from fuser thermistor 2 is abnormal value continuously for 1 s. |
| 6030 |
Broken fuser thermistor 2 wire |
Fuser unit. Fuser thermistor 2. Engine PWB. |
| A/D value of the fuser thermistor 2 exceeds 251 bit continuously for 5.6 s during warming up. |
| 6200 |
Broken fuser edge heater wire |
Fuser unit. Fuser thermostat. Fuser heater. Powe source PWB. Engine PWB. |
| Even if 60 seconds pass after a warm-up start, when it will not be in a stable state. When the difference in temperature 5.6 seconds and 16 seconds after heater lighting is less than 43 °C. Even if 8 seconds pass during test mode operation, when change of AD is less than three. |
| 6220 |
Abnormally high fuser edge thermistor temperature |
Fuser unit. Fuser thermistor 1. Engine PWB. |
| Input from fuser thermistor 1 is abnormal value continuously for 1 s. |
| 6230 |
Broken fuser edge thermistor wire |
Fuser unit1. Fuser thermistor 1. Engine PWB. |
| A/D value of the fuser thermistor 1 exceeds 251 bit continuously for 5.6 s during warming up |
| 6250 |
Abnormally low fuser edge thermistor temperature |
Fuser unit. Fuser thermostat. Fuser heater. Engine PWB. |
| When the detection temperature of the fixing thermistor 1 is falling target temperature by 75 °C or more for 1 second after secondary stable temperature attainment. |
| 6400 |
Zero-cross signal error |
Fuser unit. |
| While fuser heater ON/OFF control is performed, the zerocross signal is not input within 3 s. |
| 6910 |
Engine software ready error |
Engine PWB. |
| The device won’t engage in ready state in 60 minutes after warming-up has began. (A previous timeout process has not been cancelled.) |
| 7200 |
Broken outer temperature sensor 2 wire |
BD PWB. Engine PWB. |
| The sensor input sampling is greater than 244. |
| 7210 |
Short-circuited outer temperature sensor |
BD PWB. Engine PWB. |
| The temperature sensor input sampling is less than 10. |
| 7800 |
Broken outer temperature sensor wire |
Thermistor PWB. Engine PWB. |
| The temperature sensor input sampling is more than 237F |
| 7810 |
Short-circuited external thermistor wire external thermistor delivers 3V or more. |
Thermistor PWB. Engine PWB. |
| 7901 |
Drum EEPROM error |
Drum unit. Engine PWB. |
| No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. |
| 7911 |
Developer unit EEPROM error |
Developer unit. Engine PWB. |
| No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. |
| 8010 |
Punch motor 1 error |
Punch motor. Punch home position sensor. Punch PWB. DF main PWB. |
| When the punch motor is driven, punch home position sensor does not turn on within 200 ms |
| 8020 |
Punch motor 2 error |
Punch motor. Punch PWB. DF main PWB. |
| Home position is not obtained in 3 s after home position is initialized or in standby. |
| 8030 |
Punch motor 3 error |
Punch motor. Punch PWB. DF main PWB. |
| Home position does not turn from On to Off in 50 ms after home position has been initialized. |
| 8090 |
DF paddle motor error |
DF paddle motor. DF paddle sensor. DF main PWB. |
| When the DF paddle motor is driven, DF paddle sensor does not turn on within 1 s. |
| 8100 |
DF eject release motor error |
DF eject release motor DF bundle discharge unit sensor. DF bundle discharge unit sensor. DF main PWB. |
| When the DF eject release motor is driven, DF bundle discharge sensor does not turn on within 1 s. |
| 8110 |
DF shift motor 1 error (3000-sheet finisher) |
DF shift motor 1 [front]. DF shift sensor 1 [front]. DF main PWB. |
| DF shift sensor 1 won’t turn on when it has travelled 160 mm after DF shift motor 1 is driven. |
| 8120 |
DF shift motor 2 error (3000-sheet finisher) |
DF shift motor 2 [rear]. DF shift sensor 2 [rear]. DF main PWB. |
| DF shift sensor 2 won’t turn on when it has travelled 160 mm after DF shift motor 2 is driven. |
| 8130 |
DF shift release motor error (3000-sheet finisher) |
DF shift release motor. DF shift release sensor. DF main PWB. |
| When the DF shift release motor is driven, DF shift release sensor does not turn on within 1 s. |
| 8140 |
DF tray error 1 |
DF tray motor. DF tray sensor 1. DF tray upper surface sensor. DF main PWB. |
| When the main tray has ascended, DF tray sensor 1 or DF tray upper surface sensor does not turn on within 20 s. |
| 8150 |
DF tray error 2 When the main tray has descended, DF tray sensor 1 or DF tray upper surface sensor does not turn off within 5 s. |
DF tray motor. DF tray sensor 1. DF tray upper surface sensor. DF main PWB. |
| 8160 |
DF tray error 3 |
DF tray motor. DF tray sensor 4. DF main PWB. |
| When the main tray has descended, DF tray sensor 4 does not turn on within 20 s. |
| 8170 |
DF side registration motor 1 error 1 |
DF side registration motor 1. DF side registration sensor 1. DF main PWB. |
| When initial operation, DF side registration sensor 1 does not turn on within 3 s. |
| 8180 |
DF side registration motor 1 error 2 |
DF side registration motor 1. DF side registration sensor 1. DF main PWB. |
| JAM6810 ( jam in front of width alignment) is detected twice. |
| 8190 |
DF side registration motor 2 error 1 |
DF side registration motor 2. DF side registration sensor 2. DF main PWB. |
| When initial operation, DF side registration sensor 2 does not turn on within 3 s. |
| 8200 |
DF side registration motor 2 error 2 |
DF side registration motor 2. DF side registration sensor 2. DF main PWB |
| JAM6910 ( jam in rear of width alignment) is detected twice. |
| 8210 |
DF slide motor error |
DF slide motor. DF staple sensor. DF main PWB. |
| When initial operation, DF staple sensor does not turn on within 3 s. |
| 8230 |
DF staple motor error 1 |
DF staple motor. DF staple sensor. DF main PWB. |
| Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with the home position did not detected in 600 ms after the motor was driven.) |
| 8240 |
DF staple motor error 2 |
DF staple motor. DF main PWB. |
| Staple JAM (DF) has been detected twice in a row. (The second JAM detection condition fullfilled with a lock detection signal maintained 1 V for 500 ms continuously, while the stapler motor was driven.) |
| 8260 |
DF middle motor error |
DF middle motor. DF middle sensor. DF main PWB. |
| When the DF middle motor is driven, DF middle sensor does not turn on within 1s. |
| 8410 |
Punch slide motor error 1 |
Punch slide motor. Punch slide sensor. Punch PWB. DF main PWB. |
| The punch slide sensor won’t turn On when home position has been moved by 30 mm. |
| 8420 |
Punch slide motor error 2 |
Punch slide motor. Punch paper edge sensor 1,2. Punch PWB. DF main PWB. |
| In detection of paper edges, the paper edge cannot be detected in 30 mm move. |
| 8430 |
Punch unit communication error |
Punch PWB. DF main PWB. |
| Communication with the punch unit is not possible. |
| 8500 |
Mailbox communication error (3000-sheet finisher) |
MB main PWB. DF main PWB. |
| Communication failed to be established after the mailbox was hooked up. |
| 8510 |
MB conveying motor error 1 (3000-sheet finisher) |
MB conveying motor. MB home position sensor. MB main PWB. |
| When initial operation, MB home position sensor does not turn on within 5 s. |
| 8520 |
MB conveying motor error 2 (3000-sheet finisher) |
MB conveying motor. MB home position sensor. MB main PWB. |
| When standby operation, MB home position sensor does not turn off within 1 s. |
| 8800 |
Document finisher main program error Document finisher main program error at power up. |
DF main PWB. Engine PWB. |
| 8900 |
Document finisher backup error |
DF main PWB. |
| Read and write data does not match 3 times in succession. |
| 8990 |
DF Setup error |
Bridge unit Document finisher. DF main PWB. Engine PWB. |
| When a bridge unit is undetectable in the state where DF is connected. When a bridge unit is detected in the state where DF is not connected. |
| 9000 |
Document processor communication error Communication with the document processor is not possible. |
DP main PWB. ISC PWB. |
| 9010 |
Coin vender communication error |
U206 setting. Coin vender control PWB. Engine PWB. |
| A communication error from coin vender is detected 10 times in succession. |
| |
|
|
| 9040 |
DP lift motor going up error |
DP lift motor. DP lift sensor 1. DP main PWB. |
| When the DP lift motor is driven, DP lift sensor 1 does not turn on within 1500 pulse. (Three recovery times.) The above has been detected 5 times. * The number of detection should be weighted with one for the rise at job start and two for the irregular rise during transpoting. The accumulated number must be cleared at completion of a normal rise. The default threshold is 5. |
| 9050 |
DP lift motor going down error |
DP lift motor. DP lift sensor 2. DP main PWB. |
| When the DP lift motor is driven, DP lift sensor 2 does not turn on within 1500 pulse. (Three recovery times.) The above has been detected 5 times. |
| 9060 |
DP EEPROM error |
DP main PWB. Device damage of EEPROM. |
| Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively. |
| 9070 |
Communication error between DP and SHD |
DP SHD PWB. |
| A communication error is detected. |
| 9080 |
LED fault detection |
DP CIS. DP SHD PWB. |
| A block is existent below a peak which was obtained by activating the LEDs in the four CIS blocks at power on, which is less than 80hex. |
| 9100 |
Coin vender control PWB error |
Coin vender control PWB. |
| Communication error has been detected at the coin mec of the coin vender control PWB. |
| 9110 |
Coin vender rejector error |
Rejector. |
| Communication error has been detected in connection with the coin mec and the rejector. |
| 9120 |
Sensor error in coin vender change (Yen 10) |
Coin jam in the change tube. Contact in the connector. Change empty sensor. Coin vender control PWB. |
| Change is empty despite change is enough. |
| 9130 |
Sensor error in coin vender change (Yen 50) |
Coin jam in the change tube. Contact in the connector. Change empty sensor. Coin vender control PWB. |
| Change is empty despite change is enough. |
| 9140 |
Sensor error in coin vender change (Yen 100) |
Coin jam in the change tube. Contact in the connector. Change empty sensor. Coin vender control PWB. |
| Change is empty despite change is enough. |
| 9150 |
Sensor error in coin vender change (Yen 500) |
Change tube. Contact in the connector. Change empty sensor. Coin vender control PWB. |
| Change is empty despite change is enough. |
| 9160 |
Coin vender pay-out error |
Pay-out motor |
| Coin is paid out despite the pay-out motor is determined not active. |
| 9170 |
Coin vender pay-out sensor error |
Pay-out area. Pay-out motor. Pay-out sensor. |
| Coin is paid out despite the pay-out motor is determined not active. |
| 9500 |
ISC PWB error A |
Main PWB. ISC PWB. |
| 9510 |
ISC PWB error B |
Main PWB. DP SHD PWB. |
| 9520 |
ISC PWB error C |
Main PWB. ISC PWB. |
| 9940 |
Confidential document guard uninstalled error |
Confidential document guard PWB. |
| The confidential document guard PWB is removed while the confidential document guard PWB is valid. |
| 9950 |
ISC PWB error C |
Confidential document guard PWB. |
| FPGA configuration error CPU version information error This is caused when the PWB of a double-side scanning DP is connected, the confidential guard PWB is inserted, and the harness is not correctly connected |
| F000 |
Communication error between main PWB and operation PWB |
Main PWB. |
| F010 ... F013 |
Main PWB checksum error |
Defective main PWB. |
| F020 |
System memory error |
Defective main PWB. |
| Controller detection error |
| F040 |
Communication error between Main PWB and Print engine |
Main PWB. |
| F041 |
Communication error between Main PWB and Scanner engine |
Main PWB. ISC PWB. |
| F050 |
Print engine ROM checksum error |
Engine software. Engine PWB. |
| F051 |
Scanner engine ROM checksum error |
Scanner software. ISC PWB. |